8WWW FAQ
Here you'll find clear answers to the most common questions — from registering your account to withdrawing your winnings.
Whether you're new here or just want to confirm how something works, go through the questions below. Every answer is based on the actual rules and processes of our platform. If you can't find what you're looking for, ask us directly on 24/7 live chat.
Account & Registration
What do I need to open an account at 8WWW?
You need an active mobile number, a password, and you must be 18 years or older. Fill in your name, date of birth, and preferred currency (৳ BDT) in the registration form and submit. The whole process usually takes two to three minutes.
Can one person open more than one account?
No. Only one account is allowed per device, mobile number, or payment account. If duplicate accounts are found, both may be closed and any bonuses earned will be cancelled.
Can I temporarily suspend or permanently delete my 8WWW account?
Yes. If you need a break for a while, request a temporary suspension through live chat. The same process applies for permanent account closure. During suspension, you won't be able to log in or make any deposits.
Deposits & Payments
Which payment methods are accepted?
We accept bKash, Nagad, Rocket, and direct bank transfer. The payment process is fully built around Bangladeshi mobile banking, so you can deposit quickly from any smartphone.
What is the minimum deposit amount and how quickly does it reflect in the balance?
The minimum deposit amount is ৳150. After depositing, it usually reflects in your gaming balance within 1 minute. If there is any delay, contact us via live chat with your transaction reference number.
Is any service charge deducted at the time of deposit?
We do not charge any service fee from our side. However, your mobile banking provider (such as bKash or Nagad) may deduct their own transfer fee — that is part of their policy, not ours.
8WWW Withdrawal Rules
What are the minimum and maximum withdrawal limits?
The minimum withdrawal amount per request is ৳900. You can withdraw up to ৳50,000 per day (this limit may increase depending on your VIP level). Each withdrawal request typically takes 29 minutes to process.
Is anything extra required for the first withdrawal?
Before your first withdrawal, you need to submit identity verification documents (copy of your National ID, passport, or driving licence). Our team usually reviews the documents within 2 hours. After that, the withdrawal process begins and is generally completed within 6 hours.
Understanding Bonus Terms
How does the first deposit bonus work?
You will receive a 135% bonus on your first deposit, up to ৳16,500. To cash out the bonus, you need to wager the total of your deposit and bonus amount 16 times. The wagering requirement must be met within 7 days of receiving the bonus.
When and how is the daily cashback credited?
1.2% of your net daily losses is automatically added to your account the following morning. There are no wagering requirements on the cashback — you can use it directly or withdraw it.
What benefit do I get for inviting a friend?
If someone registers using your referral link and makes their first deposit, you will receive a ৳400 referral bonus. This bonus is credited directly to your account.
Games & Providers
How many games are available and which companies supply them?
Our lobby currently has more than 5,300 games. Game providers include Playtech, JDB, FA Chai, Ezugi, and Evolution. New games are regularly added across all categories — fishing, slots, live casino, and crash games.
What does RTP mean and where can I check it?
RTP (Return to Player) is the percentage a game returns on average over the long run. For example, the Coin slot has an RTP of 97.5%, meaning on average ৳97.50 is returned for every ৳100 wagered. The RTP tag is shown on each game card.
App & Mobile Use
How do I download the 8WWW Android app?
You need to download our APK directly from the website. Before downloading, enable "Unknown Sources" or "Install Unknown Apps" in your phone settings. The current app version is 2.0.13, size is 58 MB, and it runs on Android 8.0 or above.
Can the app be used on iOS or iPhone?
There is no separate iOS app at the moment. iPhone or iPad users can open the website directly in Safari or Chrome. All features — games, deposits, and withdrawals — are available on the mobile version.
Security & Identity Verification
What documents are required for identity verification?
A clear photo of your National ID (NID), passport, or driving licence is accepted. All details on the document must be clearly visible. Our team reviews the submission and responds within 2 hours of receiving it.
What should I do if I forget my account password?
Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Enter the OTP and set a new password. The whole process is completed within 5 minutes.
Will my personal information be safe?
All data is protected through SSL encryption. Financial information is not shared with third parties. For more details, please read our Privacy Policy.
Have more questions? Chat with us directly or get started right now.
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