Before reading this document, please note: 8WWW never sells your NID number, passport details, or bKash PIN to any third party. Your data is used only for account management, security verification, and meeting legal obligations.
Introduction & Scope
This Privacy Policy applies to all users of the 8WWW platform — both the website (8www6.biz) and the mobile app. When you register, log in, make a deposit, or play a game, certain information is collected automatically or with your consent.
Under this policy, "data" means more than just your name and phone number — it also includes login times, device information, transaction history, and game session data. No one under 18 is allowed to use this platform, and we do not collect data from minors.
What Data We Collect
The following information is collected for registration and account management purposes:
| Type of Data | When Collected | Required |
|---|---|---|
| Full Name & Date of Birth | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| National ID / Passport / Driving Licence | Before First Withdrawal | Yes |
| bKash / Nagad / Rocket Number | During Deposit or Withdrawal | Yes, for Transactions |
| Device Model & Operating System | On First Login After App Install | Automatic |
| IP Address & Login Time | Every Session | Automatic |
| Game Session History & Bet Amounts | During Gameplay | Automatic |
We do not collect your bKash or Nagad PIN. All payments are processed directly on the respective provider's server via the payment gateway.
How We Use Your Data
Collected data is used only for the following purposes:
- To create your account, verify your identity, and keep your login secure.
- To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- To apply bonuses and VIP benefits correctly — such as reload bonuses or birthday rewards.
- To detect fraud, multiple accounts, or suspicious transactions.
- To show your history when resolving issues via 24/7 live chat support.
- To meet the requirements of applicable laws and regulatory authorities.
We do not sell or rent your information to advertisers.
Sharing Information with Third Parties
In limited circumstances, certain information may be shared with third parties:
| Third Party | What Information | Reason |
|---|---|---|
| Game providers (Playtech, JDB, FA Chai, Ezugi, Evolution) | Account ID and game session data | Technical integration for running games |
| Payment processors (bKash, Nagad, Rocket, Bank) | Transaction amount and number | To confirm money transfers |
| Security and anti-fraud services | IP address and device information | To detect unusual activity |
| Government or legal authorities | Specific information as required by legal order | As required by court order or investigation |
8WWW's Data Protection Practices
Our servers and data transmission are secured with SSL encryption. Login sessions are token-based, meaning your password is never stored directly on the server — it is hashed.
Internal staff can only access your information in specific roles and only when necessary. Every access is logged. Databases are backed up regularly and access is protected with two-factor authentication.
Cookies and Tracking Tools
We use the following types of cookies:
- Essential Cookies: To maintain your login session and verify security. These cannot be disabled.
- Functional Cookies: To remember your language preference and game lobby filters.
- Analytical Cookies: To understand which pages are visited most — no personal identity is involved.
You can delete or block cookies from your browser settings, but this may affect your login or payment process.
How Long We Keep Your Data
Your information is kept as long as your account is active. Even after closing your account, data is retained for the following periods:
- Transaction history: 5 years from the closure date (as per financial regulations).
- Identity verification documents: 3 years from the closure date.
- Login and security logs: 1 year.
- Live chat support conversations: 6 months.
After the set period, data is automatically deleted or anonymised.
Your Rights
As an account holder, you have the following rights:
- Right to Access: You can request a copy of the information we hold about you.
- Right to Correction: You can have incorrect details (such as a wrong name or mobile number) updated.
- Right to Deletion: If you request account closure, we will delete data that falls outside our legal obligations.
- Right to Restrict Processing: You can ask us to stop using your data for specific purposes.
- Right to Complain: If we cannot resolve your concern, you can raise a complaint with the relevant regulatory authority.
To exercise any of these rights, contact us via live chat. We usually respond within 2 business days.
Policy on Minors
No one under the age of 18 is allowed to use this platform. Date of birth is verified at registration, and identity documents must be verified before the first withdrawal.
If we become aware that any information belonging to a minor is held with us, we will immediately close that account and delete the relevant data.
What Happens When This Policy Changes
This policy may be updated at any time. For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.
Continuing to use the platform after any changes means you have accepted the updated policy. The "Last Updated" date at the top of the page will always be kept current.
How to Contact Us
For any questions or requests related to our Privacy Policy, please contact our 24/7 live chat support. You can find live chat on the login page or inside the app.
Requests for data deletion or account closure must be submitted in writing via live chat. The support team will send a confirmation message within 2 business days.